Terms of Use

Terms of Use

Welcome to the LuoJewelry website (the "Site"). Please read the below-mentioned terms carefully, because your use of the Site constitutes your agreement to these terms. LuoJewelry reserves the right to make changes to the Site and to these Terms of Use from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting the Site, you agree to accept any such changes.

 

Terms and Conditions for Offers

LuoJewelry has the sole right to alter or terminate the terms and conditions of the offers at any given point of time.

Merchandise Availability

LuoJewelry prides itself for providing high-quality merchandise. Availability of the same, however, may vary from time to time. Some featured items may be available only in limited quantities or only till supplies last.

Once an item is out of stock, we will attempt to remove it promptly from display. However, display of an item on LuoJewelry.com is not a guarantee that it is currently in stock or that it will be available on our website when you visit again.

Some featured items are made to order based on the selection of the stone size, stone quality, metal, etc. We manufacture each piece of custom-made jewelry from scratch. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact us.

 

Address:

 Luo Jewelry

 No.2 Getian Street Daluo

 Panyu District

 Gaugnzhou Guagndong 511400

 China 

 

By Email: support@luojewelry.com
By Phone: +8618819301025

 

We will make every effort to fulfill your requests whenever possible.

 

Merchandise Display

LuoJewelry will make every reasonable effort to display its merchandise on LuoJewelry.com as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. LuoJewelry is not responsible for the display of any color, size, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. However, if you are dissatisfied with any item you purchase from LuoJewelry.com, you can exchange or return it to us.

Gemstone Treatment Disclosure

LuoJewelry also offers a large number of colored gemstone items. We make every effort to adhere to best practice industry guidelines for gemstone treatment disclosure and follow practices set forth by the American Gem Trade Association (AGTA).

Copyright and Trademarks

The entire content (images and text) of LuoJewelry.com is copyrighted and may not be reproduced, published, broadcasted, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of LuoJewelry.

All LuoJewelry trademarks, trade names, service marks, service names, product names, and intellectual property, whether or not delineated in large print or with trademark symbols or in any other fashion, are trademarks and/or intellectual property of LuoJewelry, Inc. or its affiliates. The use (except as permitted herein) or misuse of the trademarks or any other intellectual property of LuoJewelry, Inc. is expressly prohibited and may be in violation of copyright, trademark, slander or libel laws, privacy law and publicity and communications regulations and statutes. LuoJewelry, Inc. actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

User Comments

Any comment, suggestion, idea, material and other submission ("User Comments") that you send to LuoJewelry are provided on a non-confidential basis. By submitting User Comments, you are granting LuoJewelry an irrevocable and unrestricted license for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, and distribution. However, because we value the trust that you have placed in us, we will not use any of your personal information (name, etc.) in connection with your User Comments without your consent. For further information regarding LuoJewelry's protection of your personal information, please see our Privacy & Security Statement.

You agree that no User Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no User Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any User Comments you make.

Links to Other Websites

When you access a non-LuoJewelry website, please realize that it is independent of LuoJewelry. Linking to any off-site pages is at your own risk. LuoJewelry makes no warranties or representations about any non-LuoJewelry website and has no responsibility for such websites or their content. In addition, certain third party sites may also provide links to the LuoJewelry Site. None of such links should be deemed to imply that LuoJewelry endorses such third party sites or any content therein.

By accessing LuoJewelry.com, each user also agrees not to use LuoJewelry.com to post or transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law. LuoJewelry reserves the right to take such action as it deems appropriate in cases where the LuoJewelry website is used to disseminate such materials.

Pricing

Prices displayed on LuoJewelry.com are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time.

Information Accuracy

LuoJewelry will use reasonable efforts to include accurate and current information on the Site, but there may be occasions when information on the Site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. LuoJewelry makes no warranties or representations regarding the accuracy of such information and will not be bound thereby. LuoJewelry reserves the right to correct any errors and to update Site information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.

In compliance with industry standards and FTC guidelines, diamond total carat weights may vary up to 0.07 carats on any jewelry item. For gemstones, a tolerance of 0.25mm is allowed. Further, as gemstone cuts vary, gemstone carat weights are approximate and may vary considerably from the stated approximate weight. In general, gemstone carat weight exceeds stated approximate weight. At times we use findings of a different material to provide the required firmness. For example, we use 14K white gold posts/findings for platinum hoops, brass in push-backs and so on.

Noncommercial Use

This website, its content and merchandise are intended solely for the personal, non-commercial use of our clients. You may download or copy the content displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Merchandise is not offered for resale.

Disclaimer

THIS WEBSITE AND ITS CONTENT IS PROVIDED "AS IS."LUO JEWELRY  DISCLAIMS, TO THE FULLEST EXTENT OF THE LAW, ALL WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR WEBSITE. NEITHER LUO JEWELRY NOR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE OR ANY ASPECT THEREOF SHALL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, USE OR INABILITY TO USE THIS WEBSITE, OR ERRORS OR OMISSION IN THE CONTENT THEREOF, EVEN IF LUO JEWELRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT ACCESS TO AND USE OF LUO JEWELRY.COM AND THE CONTENT THEREOF IS AT YOUR SOLE RISK.

Termination

LuoJewelry may terminate this Agreement and deny you access to the Site at any time, immediately and without notice, if in LuoJewelry's sole discretion you fail to comply with any term or condition of this Agreement.

Conflict Diamonds

LuoJewelry's diamond supply consists of quality diamonds, sourced from the world's most reputed suppliers. As responsible citizens and jewelry merchants, we share the public's concern regarding conflict diamonds. At LuoJewelry, we only purchase our diamonds through respected, well-established, legal channels.

 

*LuoJewelry reserves the right to change its policies without any prior notice.

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